ORDERS AND CONTRACT
The purchase is considered complete only when you receive an order confirmation email from LùBar.
Yes, you can edit or correct all the information you have entered up to the moment of submission.
Only natural persons of legal age (18+) purchasing as end consumers.
Yes, for example, in the case of incomplete data, unavailable products, or unserved shipments.
Once the order has been shipped, you will receive a tracking link.
PAYMENTS AND SECURITY
Credit cards (Visa, Mastercard, American Express), PayPal, and Alipay.
The amount is charged at the time of purchase, even for pre-order products.
Yes, all transactions are SSL-secured and handled via Stripe.
No, card details are not accessible by LùBar.
Yes, but only during checkout.
SHIPPING AND DELIVERY
In several European countries. The full list is available in the shipping section.
Italy: 4-5 business days
Europe: 4-5 business days
Milan Fast: 1-2 days (some products)
You will receive an email with the tracking number to monitor the package.
The courier will attempt a new delivery or the package will be returned to the warehouse.
RETURNS AND REFUNDS
Yes, within 14 days of delivery.
Within 14 days of receiving the return.
The customer, except for defective products recognized by LùBar.
No, unless there are obvious defects.
Slight dents in the packaging do not constitute a defect if the product is intact.
PRODUCTS AND AVAILABILITY
There may be slight color differences due to screen or browser.
No, some may no longer be available at the time of order.
Yes, selected and quality-checked.
Yes, by contacting customer service.
ACCOUNTS AND SUBSCRIPTIONS
No, but it is recommended for managing orders.
Monitor orders, manage data, and simplify future purchases.
A service to periodically receive selected products.
Yes, at any time via email or personal area.
Yes, according to current regulations.
LIABILITY AND LEGAL TERMS
Italian law.
The Court of Milan.
Yes, in case of misuse or abuse.
The others remain valid.
Yes, they can be updated at any time.